Stripe Connect Setup
How to connect your account and receive payouts from buyer orders
Stripe Connect is how buyer payments reach your bank account. Until your Stripe account is connected and verified, you can receive orders but cannot receive payouts. This is the most important setup step after your initial login.
Understanding the Two Payment Flows
There are two separate financial relationships on the platform. These are easy to confuse and worth understanding clearly before you start.
Platform subscription — what you pay us Your monthly subscription fee for access to the vendor portal. This is billed directly to a payment card you provide to Taliento Provisions. It is not connected to Stripe Connect.
Order payouts — what buyers pay you When a buyer places and pays an order, Stripe collects the payment and routes your share to your bank account. This is what Stripe Connect handles. These are two completely separate systems.
This guide covers order payouts only.
What Stripe Connect Is
Taliento Provisions is a Stripe Connect platform. When you complete onboarding, Stripe creates an Express account linked to the platform that holds your bank account details and handles your financial compliance — identity verification, 1099 tax reporting, payout routing.
The platform does not hold your funds, does not have access to your bank account, and does not see your Stripe account details. Everything financial flows through Stripe directly. This is by design — Stripe's compliance infrastructure is the reason payments work reliably and the reason your banking information is never exposed to the platform.
What You Need Before Starting
Have the following ready. Stripe's onboarding flow will ask for these in sequence — having them at hand means you finish in one sitting.
For all business types:
- Bank account number and routing number for the account where payouts should land
- Business name, address, and phone number
- A government-issued ID (driver's license or passport — Stripe may ask for a photo upload)
For sole proprietors:
- Your Social Security Number (SSN), or your EIN if you have one
- Stripe uses this for identity verification. This is a standard federal requirement for anyone processing payments, not something specific to this platform.
For LLCs, corporations, and partnerships:
- Your Employer Identification Number (EIN)
- Your business formation documents may be requested depending on Stripe's automated review — they will tell you if so
A note on identity verification: Stripe is required by federal law (Bank Secrecy Act / Know Your Customer regulations) to verify the identity of anyone they process payments for. This is not optional and not something the platform controls. If Stripe asks for a photo ID or additional documents, this is routine compliance — not a flag on your account.
Step 1 — Initiate Connect from your portal
Log in to your vendor portal. Go to Account in the sidebar, then find the Stripe Connect section.
You will see your current Connect status (likely "Not started") and a Begin Setup button. Click it.
This creates your Stripe Express account behind the scenes and opens Stripe's onboarding form in a new browser window. The platform stores your new Stripe account ID at this point — if you close the window before finishing, your progress is saved in Stripe and you can return to complete it.
Step 2 — Complete Stripe's Express onboarding
Stripe's form walks you through several sections. The exact screens depend on your business type, but you will generally go through:
Business type selection Choose Individual/Sole proprietor, LLC, Corporation, or Partnership. This determines what documents Stripe asks for. If you are unsure, sole proprietor is correct for most small farms and producers who have not formally incorporated.
Personal and business details Name, address, date of birth (for identity verification), phone number, and your EIN or SSN.
Business description A brief description of what you sell. This is for Stripe's records — something like "specialty food vendor selling produce and artisan goods to restaurants and hotels" is sufficient.
Bank account Your routing number and account number for the account where payouts will be deposited. Stripe verifies this with micro-deposits for some account types.
Identity verification Stripe may ask you to upload a photo of your driver's license or passport. This is handled entirely by Stripe — the platform never receives or stores your ID documents.
If you need to stop mid-onboarding, simply close the browser window. Your progress is saved. Return to Account → Stripe Connect in the vendor portal and click Continue Setup to pick up where you left off.
Step 3 — After completion
When you finish Stripe's form, Stripe sends a confirmation to the platform. Your Connect status in the vendor portal will update within a few minutes.
Once your status shows Active, your account is fully connected. You do not need to do anything else — payouts will flow automatically when buyer invoices are paid.
Connect Status Reference
Your status is always visible on your Account page.
| Status | What it means | What to do |
|---|---|---|
| Not started | You have not begun onboarding | Click Begin Setup |
| Pending | You started but did not finish the Stripe form | Return to Account and click Continue Setup |
| Pending verification | Stripe is reviewing your submitted documents | Wait — Stripe will email you at your Express account address if additional action is needed. This typically takes 1–3 business days. |
| Active | Fully connected, payouts enabled | Nothing — you are ready |
| Restricted | Stripe has placed a hold on your account | Log in to dashboard.stripe.com/express and follow Stripe's instructions. They will specify exactly what is needed. |
| Disabled | Account has been suspended by Stripe | Contact Stripe Support at support.stripe.com. The platform cannot reinstate a disabled account. |
How Payouts Work
When a buyer pays an invoice, Stripe collects the payment and queues a payout to your bank account. Stripe's standard schedule releases funds 2 business days after the charge settles. For newly created accounts, Stripe may hold funds for up to 7 days initially while your account establishes a history — this is normal and resolves automatically.
To see your payout history, upcoming deposits, and bank account details: Log in to your Stripe Express dashboard at dashboard.stripe.com/express. This is separate from the Taliento Provisions vendor portal. Your complete financial record with Stripe — payout history, tax documents (1099-K if applicable), and bank account settings — all live there.
Troubleshooting
The platform team can help with:
- Connect button not appearing in your portal
- Status not updating after you completed onboarding
- Questions about how the platform processes orders and invoices
- Anything that looks like a bug on the Taliento Provisions side
Stripe Support handles:
- Identity verification questions or rejections
- Bank account issues or rejected deposits
- Restricted or disabled account resolution
- Payout timing questions
- Changing your bank account
- Tax document questions
Contact Stripe at support.stripe.com. When you contact them, have your Stripe Express account email address ready — that is how they identify your account.
Contact the platform at Anthony@taliento-provisions.com for anything on the platform side. We respond within one business day.